The Hotel, Travel & Tourism programs at Orange Coast College are designed for employment or career advancement within the hospitality industry. Whether an individual is a novice or currently employed, these programs strengthen the opportunity for success within the fastest growing industry in southern California.
Career opportunities abound as growth of the hospitality industry continues throughout the United States and the world requiring trained individuals to fill the multitude of varied positions. Students may choose individual courses, certification in areas of specialization, as well as, completion of an Associate in Science Degree.
The Hotel, Travel & Tourism, and Spa Management programs at Orange Coast College use materials from the Educational Institute of the American Hotel & Lodging Association, the world leader in hospitality education and training. Students who successfully complete these courses earn globally recognized certificates from the American Hotel & Lodging Association in addition to college credits applicable toward a Certificate or Associate’s Degree at Orange Coast College.
To earn a certificate, complete the required coursework as listed with a “C” or better. At least 50% of all Airline, Hotel, Spa, Meeting/Event, Travel & Tourism coursework must be completed at Orange Coast College.
Students are encouraged to complete the requirements for an Associate in Science degree. Graduation requirements for an Associate degree can be found in the college catalog under Graduation Requirement. With additional coursework, students can prepare for a Bachelor’s Degree in this field. For more department information, call (714) 432-5835 x6 or visit the School of Hospitality website at http://orangecoastcollege.edu.
Note: Curriculum may be adjusted to meet the needs of students with extensive industry related experience. Evening and weekend courses are available.
• A student may opt to “dual major” by applying some of these courses to the Hotel, Spa, or Travel & Tourism Degree/Certificate programs.
HOTEL MANAGEMENT
These courses have been recommended by industry to provide essential preparation to supervise and manage within operational areas in a hotel. Courses have been organized to provide understanding of techniques and knowledge necessary in developing effective leadership and decision making skills and successful communication among all departments contributing to positive guest experiences.
Core Curriculum
Required Courses
Course
|
|
|
Units |
| Intro to the Hospitality Industry |
HTT |
A100 |
(3) |
| Interviewing Techniques |
HTT |
A115 |
(1.5) |
| Internship 1 |
HTT |
A116 |
(3) |
| Cultural Awareness & Etiquette |
HTT |
A132 |
(1.5) |
| Computing for Hospitality, Travel & Tourism |
HTT |
A134 |
(1) |
| Enhancing Guest Service |
HTT |
A180 |
(3) |
| Supervisory Skill Development |
HTT |
A282 |
(1.5) |
| |
Total: |
|
(14.5) |
FRONT OFFICE SPECIALIST
Develop essential skills necessary for advancement or employment in a service sector role within the hospitality industry.
CERTIFICATE OF ACHIEVEMENT
Required Courses
| Course |
|
|
Units |
| Hotel Core Curriculum |
|
|
(14.5) |
| Front Office Operations |
HTEL |
A110 |
(3) |
| Guest Services |
HTEL |
A130 |
(1) |
| Hotel Operations |
HTEL |
A285 |
(3) |
| Housekeeping/Property Operations |
HTT |
A120 |
(3) |
| Reservation/Revenue Management |
HTT |
A140 |
(1) |
| E-Marketing and Sales |
HTT |
A240 |
(3) |
| Internship 2 |
HTEL |
A279 |
(4) |
| |
Total: |
|
(32.5) |
HUMAN RESOURCE MANAGEMENT
Gain insight into decision making skills, and organizational understanding for advancement or employment in a human resource role within the hospitality industry.
CERTIFICATE OF ACHIEVEMENT
Required Courses
| Course |
|
|
Units |
| Hotel Core Curriculum |
|
|
(14.5) |
| Supervision & Training Tech |
HTEL |
A260 |
(3) |
| Hotel Operations |
HTEL |
A285 |
(3) |
| Management Skill Development |
HTT |
A281 |
(1.5) |
| Hospitality, Travel & Tourism Law |
HTT |
A286 |
(3) |
| Human Resource Management |
HTT |
A288 |
(3) |
| California Labor Law |
HTT |
A290 |
(3) |
| Internship 2 |
HTT |
A279 |
(4) |
| |
Total: |
|
(35) |
SALES AND MARKETING SPECIALIST
Develop essential skills necessary for advancement or employment within a sales or marketing role in the hospitality, event, or meeting management industries.
CERTIFICATE OF ACHIEVEMENT
Required Courses
| Course |
|
|
Units |
| Hotel Core Curriculum |
|
|
(14.5) |
| Principles Event/Meeting Mgmt |
HTEL |
A265 |
(1.5) |
| Organize/Manage Events & Meetings |
HTEL |
A266 |
(1.5) |
| Managing Business Risks |
HTEL |
A267 |
(1.5) |
| Meeting/Event Marketing & Sales |
HTEL |
A270 |
(1.5) |
| Hotel Operations |
HTEL |
A285 |
(3) |
| E-Marketing and Sales |
HTT |
A240 |
(3) |
| Incentive Travel |
HTT |
A268 |
(1) |
| Destination Management |
HTT |
A269 |
(1) |
| Internship 2 |
HTT |
A279 |
(4) |
| |
Total: |
|
(32.5) |
ROOM OPERATIONS SPECIALIST
Associate in Science Degree
These courses have been recommended by industry to provide essential preparation to supervise and manage within operational areas of a hotel. Courses have been organized to provide understanding of techniques and knowledge necessary in developing effective leadership and decision making skills for successful communication among all departments contributing to positive guest experiences.
ASSOCIATE IN SCIENCE DEGREE PROGRAM
Required Courses
| Course |
|
|
Units |
| Front Office Specialist (Certificate of Achievement) |
|
|
(32.5) |
| Sanitation & Safety |
FSM |
A160 |
(3) |
| Supervision & Training |
HTEL |
A260 |
(3) |
| Hospitality Accounting |
HTT |
A118 |
(3) |
| Management Skill Development |
HTT |
A281 |
(1.5) |
| Hospitality, Travel & Tourism Law |
HTT |
A286 |
(3) |
| Human Resource Management |
HTT |
A288 |
(3) |
| Internship 2 |
HTT |
A288 |
(4) |
|
Subtotal: |
|
(53) |
| |
|
|
|
Select a minimum of six (6 units) from the following:
|
|
|
|
| Restaurant Management |
FSM |
A285 |
(3) |
| Homeland Security |
HTT |
A135 |
(2) |
| Destination Management |
HTT |
A269 |
(1) |
| Corporate Meetings & Events |
HTEL |
A271 |
(1) |
| Meeting & Conference Practices |
HTEL |
A272 |
(1) |
| California Labor Law |
HTT |
A290 |
(3) |
| Conversational Language |
|
|
(3) |
| |
|
|
(6) |
| |
Total: |
|
(59) |
ASSOCIATE DEGREE
In addition to completion of the required courses this program requires completion of the Associate in Science Graduation Requirements as outlined in the Graduation Requirements section of the catalog.
MEETING AND EVENT MANAGEMENT
With the upturn in the economy comes a return to exciting events and additional meetings and conferences. The great news is that staging these memorable soirees could come to you!
The Meeting and Event Management program focuses on the planner’s practical “need to know” tools and skills. Participant’s may choose individual courses that meet their needs and interests or complete four core courses, three areas of specialization classes, and a practicum to earn the Certificate of Completion.
Learn from well-known experienced industry professionals who are eager to share the practical “need to know” tools and skills essential to every successful meeting and event planner. Attain a solid understanding of the myriad details and behind-the-scenes considerations needed to assure your meeting or event is the success you and your clients hoped for.
Convenient online and weekend classes are designed to provide a dynamic learning experience with extensive interaction between students and instructors-through case studies, real-life examples, group work and hands-on activities. Special features include “behind the scenes” visits to hotel meeting facilities and development of a hands-on project.
CERTIFICATE OF SPECIALIZATION
Required Courses
| Course |
|
|
Units |
| Principles Event/Meeting Mgmt |
HTEL |
A265 |
(1.5) |
| Organize/Manage Events & Meetings |
HTEL |
A266 |
(1.5) |
| Managing Business Risks |
HTEL |
A267 |
(1.5) |
| Meeting/Event Marketing & Sales |
HTEL |
A270 |
(1.5) |
| Management Skill Development |
HTT |
A281 |
(1.5) |
| Supervisory Skill Development |
HTT |
A282 |
(1.5) |
| |
Subtotal: |
|
(9) |
| Select three specialization courses (3 units) from the following: |
|
|
|
| Corporate Meetings & Events |
HTEL |
A271 |
(1) |
| Meeting & Conference Practices |
HTEL |
A272 |
(1) |
| Sport Event Management |
HTEL |
A273 |
(1) |
| Establish & Operate Event Bus |
HTEL |
A274 |
(1) |
| Event Fund-Raising/Sponsor |
HTEL |
A275 |
(1) |
| Expo & Trade Show Management |
HTEL |
A276 |
(1) |
| Wedding Planning as a Business |
HTEL |
A277 |
(1) |
| Catering Design/Management |
HTEL |
A278 |
(1) |
| Incentive Travel |
HTT |
A268 |
(1) |
| Destination Management |
HTT |
A269 |
(1) |
| |
|
|
(3) |
| Take this course after completion of twe;ve (12) units: |
|
|
|
| Event Meeting & Spa Practicum ) |
HTT |
A280 |
(3) |
| |
Total: |
|
(15) |