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Student Computing

Technical Support

  STUDENT SUPPORT

MyOCC Technical Support
Usernames - Forgotten Passwords - Suspended, Locked, or Expired Accounts -
Support Hours - Mon., 8 a.m. to 4 p.m.
Tues. - Thurs., 8 a.m. to 10:30 p.m.
Fri., 8 a.m. to 4 p.m.
Sat., 9 a.m. to 4 p.m.
Submit a Support Request
FAQ
MyOCC Website

Blackboard /Online Classes Technical Support
Logging in - "Finding" Courses - Preparing for your Course - Navigating Your Course - Downloading Java - Enabling Pop-Ups
Support Hours - Mon - Fri, 8 a.m. to 5 p.m.
Submit a Support Request
FAQ
Online Learning Website

Computing Center
Wireless Network - Printers & Copiers - Computing Center Student Accounts - OCC Network Status
(714) 432-5634
See Computing Center website for more information

  FACULTY & STAFF SUPPORT

IT Support Center
OCCNET username/password - MyOCC - Campus Email - OCC Portal - Hardware, Software, Classroom AV -

Support Hours:
Mon. - Thurs, 7:30 a.m. to 8 p.m,
& Fri. 7 a.m. to 5 p.m. only
For the most efficient service submit a ticket online.

Blackboard
Getting Started - Student Enrollment Questions - General Technical Problems -

Support Hours:
Mon. - Fri, 8 a.m. to 5 p.m only
For the most efficient service submit a ticket online.
Online Learning Website

Technology Training & Staff Development Workshops
Sign Up for OCC Technology Training Workshops in Blackboard Vista, MyOCC and More!

Contact: Nancy Ramirez
(714) 432-6238
Staff Development Website

Want to teach online?
Contact Online Faculty Coordinator Jill Golden: jgolden@occ.cccd.edu;
(714) 432-5756.


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