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MyOCC FAQs

Frequently Asked Questions

Web Support will post answers to your Frequently Asked Questions about MyOCC here. Click on the question below to view the answer.

What is my Username and Password?

Your MyOCC username and password will be sent to the email address you provided the Admissions office when you applied for admission.
 

Password Reset and Login

Please try the "Forgot Password?" Tool on the login page and enter your alternate email address to retrieve your password. You can find it located under the MyOCC login section on this page: https://mycoast.cccd.edu

Can I access MyOCC from off campus?

Yes, you can access MyOCC from any computer with a web browser and internet connection

Can I Forward my Student Email (Gmail)?

Yes, you can. Here is how:

1. From your Gmail, click “Settings” at the top right of the page.
2. Select the tab called “Forwarding and POP/IMAP.”
3. Under “Forwarding,” select “Forward a copy of incoming mail to” and type your email address in the blank provided.
4. Click “Save Changes” at the bottom of the page.
NOTE: OCC cannot be responsible for any emails that fail to forward in a timely manner.  Students should continue to check their MyOCC student Gmail account for accurate and updated communications from OCC.


Why do I see the Coast logo or other college logos when I log on to MyOCC?

If you are a student, faculty or staff of multiple campuses in the Coast Community College District (the district is comprised of Orange Coast College, Golden West College, and Coastline Community College) you may see the Coast logo along with the logos for each campus when you login to MyOCC. This is because you are affiliated with multiple campuses. If you were affiliated with GWC only, you would have just an GWC logo; this is true for the other campuses as well. Those students, faculty, and staff that either work or attend one of the other Coast campuses (or have in the past) will receive the Coast District-Wide logo when they login to MyOCC.
 
 

How can I check to see when my registration appointment time is?

  1. Click on the Student tab
  2. Under "Registration Tools" click on “Registration Status”
  3. Select a term (ex: GWC Fall 2007 or OCC Spring 2009) then "Submit."
  4. Your Registration Status will appear

 

How can I check to see if I have a hold on my records/registration?

  1. Click on the Student tab
  2. Click on “Holds Information” in the “Other Resources” box.

 

How do I register for courses?

  1. Click on the Student tab
  2. Click on “Add or Drop Classes”
  3. Select a term (ex: GWC Fall 2007 or OCC Spring 2009) then "Submit."
  4. Enter Course Reference Numbers (CRNs) from the printed class schedule then Submit Changes or click on "Class Search" to search the class schedule.
  5. Enter your search criteria then select "Class Search".
  6. Click in the checkbox next to the course you want to register in then click "Register" to submit the course for registration. You may also click on "Add to Worksheet" to add it to the worksheet and continue searching for classes.
  7. Verify your registration then click on "Finish and Pay" to pay your fees.
  8. Verify your fees then click on "Pay Now" to pay by credit card. If paying by check or money order, send payment to the registration office in this amount. Make sure to write your student ID number on the check/money order. Fees are due at the time of registration.
  9. Enter the credit card type, card number, expiration date, and billing address then click on "Submit Payment."
  10. Verify the information entered then click on "Okay to Submit Payment."
  11. Wait until the payment has been verified by the bank.
  12. You can print the form from your web browser as proof of payment.

 

How do I print a program receipt/class printout?

  1. Click on the Student tab
  2. Click on “Student Class Program” in the “Other Resources” box.
  3. You should print your class schedule from the web browser every time you add or drop classes to verify the transaction.

 

How do I print a copy of my unofficial transcripts?

  1. Click on the Student tab
  2. Click on “Unofficial Transcript” in the “Other Resources” box.
  3. Enter the level, the transcript type, and "Submit."
  4. If you need a printed copy, you can print it from your web browser.

 

How do I check the balance on my account and/or pay fees?

  1. Click on the Student tab
  2. Click on the term you want to review/pay (ex: GWC Fall 2007 or OCC Spring 2009.)
  3. Click on "Credit Card Payment" to pay fees.
  4. Select a term and (ex: GWC Fall 2007 or OCC Spring 2009) and "Submit."
  5. Enter the credit card type, card number, expiration date, and billing address then and "Submit Payment."
  6. Verify the information entered then click on "Okay to Submit Payment."
  7. Wait until the payment has been verified by the bank.

 

How can I check my term grades?

  1. Click on the Student tab
  2. Once grades have been rolled to academic history (a couple weeks after the end of the term), your grades will appear here in the "Student Grades" box.

 

How can I order an official transcript to be sent to myself or another college?

  1. On the Home tab select the “Order an Official Transcript”. This takes you to the online transcript order form.
  2. Follow the instructions on the form to submit your request and pay by credit card. If paying by cash, check, or money order, you must mail your request or come in person (this option is only available for credit card orders.)

 

Can I access my Online Courses through MyOCC?

Yes. To access your courses go to your "Student" Tab and click on "My Courses."
 
 

Do I need to Log Off?

Yes, you should always logout for security reasons so others don’t have access to your personal information. The system will automatically time you out after 20 minutes of inactivity.
 
 

How do I contact the Technical Support Help Desk?

For technical assistance:
Online Support


I have a Financial Aid fee waiver but the system asked me to pay tuition fees. What do I do?

The process that applies the Board of Governor Fee Waiver to a student’s account after they register will periodically update. Students with a Financial Aid Fee Waiver will need to wait a few moments after registering before trying to pay. Once the process runs, the waiver should post to your account. You may have to exit the account page and come back into it to refresh the page. Remember, the BOGFW only waives your enrollment fee and all other fees must be paid at the time of registration.
 
 

Is there a waitlist for classes in MyOCC?

Great News! Effective FALL 2010, the Coast District will pilot a wait list for closed classes! If a class is closed, you may register yourself on the waitlist anytime on or after your registration appointment time. If a seat becomes available in that course, the next student on the waitlist will be notified via their MyOCC student email. Students will then have 24 hours to register and pay for the class or they will be dropped from the wait list and the next student on the wait list will be notified.

For more information and instructions on how to get on a waitlist, please visit " Wait List Information ."

How do I Register Using an Add Authorization Code?

If the class you’d like to register for is full or it’s the first day the class meets, you may go to the first class meeting and ask the instructor for permission to register. If the instructor has room, he/she will give you an ADD PERMIT with an Add Authorization Code so that you may register for the course. If you receive an ADD PERMIT, follow the instructions on the permit (or below) to register for the class by the stated deadline.
1. Log-in to MyOCC.
2. Click on the Student tab – Select the "Add or Drop Classes" option in the Registration Tools channel:
3. Select a Term from the drop-down menu and click "Submit."
4. On the Add or Drop Classes page – Your current schedule will display - scroll down to the Add Classes Worksheet area of this page to enter the CRN for the class(es) you are adding using Add Authorization Code(s). Click "Submit Changes."
5. On the Registration Add Authorization Code page – Enter your Add Authorization Code (AAC) in the box next to the word “INCOMPLETE” and click Validate:
- NOTE: The registration system will not ask for your Add Authorization Code until the class has already started. -
6. Your AAC was validated and approved – click on "Submit Changes."
7. On the Add or Drop Classes page – verify the class is listed on your current schedule and then click "Finish and Pay."
8. On Account Detail for Term page - click on "Pay Now."
9. On Credit Card Payment page – Enter appropriate information and click on "Submit Payment."

How do I drop a class?

1. Click on the Student tab.
2. Click on “Add or Drop Classes.”
3. Select a term (ex: OCC Fall 2009) then "Submit."
4. Click on the drop down arrow next to the course you want to drop, select the “drop” option from the list, then Submit Changes. *** If you encounter a registration error while trying to drop, click on the HELP link for an explanation of the error. ***
5. Verify your drop by printing your student program ("Student Class Program-Web Schedule Bill link on the Student tab of MyOCC. Only classes that you are still registered in should appear on your student program. Make sure you pay attention to the deadline dates!
 
 

How do I buy a parking decal?

1. Click on the Home tab.
2. Click on the “Purchase an OCC Parking Decal” link in the Quick Links box.
3. Follow the instructions to order your parking decal, which will be mailed to you.