Southern California is a hotspot for tourism and hospitality, with several internationally known theme parks and resorts centrally located in Orange County. Orange Coast College's hotel management program prepares students for professional careers in a booming sector of the hospitality industry: hotels.
The program is designed to prepare students for supervisory and management roles within operational areas in a hotel. Courses provide understanding of techniques needed to develop effective leadership and decision-making skills, contributing to positive guest experiences. Students who complete the program will be effective communicators among all departments in a hotel.
Certificates of Achievement
Front Office Specialist
This certificate is designed to help students develop essential skills necessary for advancement or employment in a service sector role within the hospitality industry.
Human Resource Management
This certificate is designed to help students gain
insight into decision making skills and organizational understanding for advancement or employment in a human resource role within the hospitality industry.
Sales and Marketing Specialist
This certificate is designed to help students develop essential skills necessary for advancement or employment within a sales or marketing role in the hospitality, event or meeting management industry.
Meeting and Event Management
This certificate focuses on the planner's practical "need
to know" tools and skills. Students will attain a solid understanding of the myriad details and behind-the-scenes considerations needed to assure a client's meeting or event is a success. Students may choose individual courses that meet their needs and interests, or complete four core courses, three areas of specialization classes, and an internship to obtain a certificate of achievement.
Associate of Science Degree
Room Operations Specialist
This program of study provides courses that provide essential preparation to supervise and manage employees within operational areas of a hotel. Courses have been organized to provide understanding of techniques and knowledge necessary in developing effective leadership and decision-making skills for successful communication among all departments, contributing to a positive guest experience.