...powered by the Instructional Innovation Center
Canvas & Blackboard /Online Classes Support
Turn around time for support issues is 24-48 hours, excluding weekends and holidays.
Who to contact about your online courses:
- OCC Instructional Innovation Center at
- After hours support (Canvas only) (844) 603-4261
- Regular Blackboard Scheduled Maintenance is on Fridays between 12:00 A.M. and 6:00. A.M est.
- Online courses become available for you to access at 8:00 a.m. on the first day of the course.
- If the online class you want is full, REQUEST TO ADD. Log in to MyOCC, and click on "Course Interest" on the Student tab. Fill out and submit the online form. You will be notified if space opens in the course, or if a new section is opened.
To search for online classes via the class schedule, select the term (i.e. OCC Fall 2016) and Instructional Method (Online).
Steps to Taking Online Courses
Enrolling into an online Class
Preparing for your online class
Starting your online class