ATTENTION: Due to a change in credit card processors, all students who paid for their courses by credit card prior to Friday December 11th will have their refunds processed thru Higher One. Our new payment processing vendor does not have access to any transaction data that occurred prior to Friday December 11th.
In Accordance with California State Regulations and Coast District Policy, registration fees will be refunded according to the following:
Enrollment fees, Non-Resident Fees, Material Fees:
100% refund of fees paid at registration for each class dropped by the refund deadline. No refund will be made after the refund deadline. There are no exceptions.
Health Fee, College Service Charge:
100% of the fees paid at registration will be refunded if the student totally withdraws from all classes by the refund deadline for each class. No refund will be made after the refund deadline. There are no exceptions.
Return the parking permit (If purchased) in-person or by mail. The Parking Permit must be postmarked or returned to the Enrollment Center (Registration Office) on or before the earliest refund deadline on your official Student Class Program, which is available via the student tab on your MyOCC portal.
To Be Eligible For a Refund:
Students must officially withdraw from classes by the refund deadline (Refer to the Student Class Program/Web Schedule Bill on the Student tab of the MyOCC portal page or see Dates to Remember
. It is the student’s responsibility to officially withdraw from classes and to verify all withdrawals.
An instructor may drop students for non-attendance. Instructors are not responsible for making sure drops are made by the refund deadline. If the student has not been dropped from the class by the instructor, the student is responsible for withdrawing from the class by the refund deadline. Students who are officially enrolled in a class after the refund deadline will not be eligible for a refund. There are no exceptions.
Refunds will be automatically processed every week beginning the first week of registration of the semester in which the fees were paid and each week thereafter until the end of the term. Refunds are not processed during the first two weeks of the fall and spring terms. Official withdrawals made in accordance with the refund policy and by the withdrawal deadline will generate a credit balance on the student account.
Online Credit Card Payment Refunds:
Registration fee payments made by credit card through MyOCC will be refunded to the same credit card used for payment. Allow 6-10 business days for the refund to post. If the Credit Card used to pay fees is no longer valid, it is the student’s responsibility to notify the Enrollment Center once the credit has been posted to the student’s account and prior to the refund being processed. The refund will be converted to a check refund upon proper notification.
On Campus Payment Refunds:
Fee payments posted on campus, by cash, check, money order or credit card, will be refunded through Higher One as either a check, mailed to the mailing address the Enrollment Center has on file, direct deposit to an existing bank account or to a Higher One account depending on the refund choice made by the student. It is the responsibility of the student to maintain correct and up-to-date address information. Addresses can be updated on MyOCC, under the Student Tab, and then click on Banner Self Service.
Payments made using multiple payment methods (online credit card payments and cash, check or money order) during the current registration period will be refunded to the credit card used for online payments.
Effective August 26, 2013 - Refund checks will now be issued and mailed by Higher One Bank.
All enrolled students will receive a packet from Higher One. This will include a My Coast Colleges debit card. This card is used to activate your refund preference.
Note: The card is not an active debit card unless a Higher One checking account is opened.
For more information see the Higher One Q&A -
Payments made by credit card online via your student portal will continue to be refunded back to your credit card.