Frequently Asked Questions
What is EOPS?
EOPS stands for Extended Opportunity Programs and Services. EOPS is a state funded Academic Counseling Program designed to provide assistance to eligible full-time students at the community college level. The EOPS Mission is to enhance success by providing “Over & Above” services to eligible students.
What are the EOPS Office Hours?
Fall/Spring Monday through Thursday from 8:30am
to 6:30pm and Friday from 9am to 2pm.
Intersession/Summer Monday through Thursday from
9:00am to 5:00pm and Friday from 9am to 2pm.
Where is EOPS Located? The EOPS office is located in Watson Hall, fourth
floor, room 443.
For more information, please call 714-432-5817 or visit our
website at www.orangecoastcollege.edu/student_services/eops
What is EOPS Fax Number? It is 714-432-6808.
How to Apply
How do I get into EOPS?
First, you need to be an OCC student and follow the
enrollment steps – this includes being placed in Math and English, completing
OCC Online Orientation, and applying for Financial Aid. Second, make sure to
check EOPS website for our open enrollment date(s) to complete the EOPS
When Can I Apply for EOPS?
For the Fall semester, applications are available online May
1st and for the Spring semester applications are available November 1st at https://OCCSSSP.formstack.com/forms/occ_eops_program_application
What Are The Qualifications?
1. Qualify for College Promise Formerly Board
of Governor’s Fee Waiver (B.O.G.F.W.) under options A or B or C with a zero EFC as determined
by the Financial Aid Office.
2. Be a California
resident (AB540 Eligible)
3. Be a full-time
student (12 units per semester or be a DSPS student)
4. Have less than 40 college
5. Have not earned a college
degree or certificate
6. Meet EOPS State Guidelines,
such as EOPS applicants must be educationally disadvantaged according to Title
V, Article 2 section
Rules and Regulation
What are EOPS Services?
EOPS services include academic and personalized counseling, priority
registration, textbook services, career and transfer planning, bilingual
services, cultural events and transportation services.
Can We Transfer EOPS
from Other Colleges to OCC?
Yes, you can, but you have to fill out an EOPS Online application
for OCC and a Transfer Request Form.
How Many Semesters Can I
Be in EOPS before I Have to Exit?
You are able to participate in 6 consecutive semesters in
EOPS and/or accumulate 70 AA/AS degree applicable units before you have to
exit. We do not count summer sessions as part of the 6 consecutive semesters.
Do I Have to Reapply
No, if you comply with the program requirements the previous
semester, you do not need to reapply.
What Are The
Requirements to Stay in The Program?
All EOPS students are required to complete three scheduled
EOPS counseling contacts each semester (Fall/Spring). This requirement
will be satisfied by the following:
1st Appointment - Completing the first counseling
appointment within the first six weeks of each semester. This appointment will include
the completion or update of the Student Educational Plan.
2nd Appointment - Submitting the Academic
Progress Report (APR) on time to an EOPS counselor each semester (Fall/Spring).
Appointment - Completing a third
counseling appointment to discuss plans and courses for the next semester.
Can I Attend OCC and Another
Campus While in The EOPS Program? If Yes, Is There Any Requirement?
Yes, you can attend OCC and another sister campus (GWC &
CCC) while in the EOPS program at OCC. However, to be qualified for our
services, 75% of your units have to be taken at OCC.
What If I Failed
a Class, and did not Make a 2.00 GPA for One Semester, Am I Still Eligible for
Yes, you are still eligible for EOPS. However, when you fail
a class and do not make a 2.00 GPA for one semester, you will be on probation
with the school and on “warning” probation with EOPS. You need to improve your
GPA to 2.00 or more to be removed from “warning” probation or you will be placed
on Non-Compliance Probation (NCP).
If I Left EOPS for a Long
Period, Maybe One or Two Years, Can I Reapply?
Yes, you can reapply.
Can I Get a Copy of My
Yes, you can get a copy of your unofficial transcripts
Who Are the Counselors in EOPS?
What Are The Counselors’ Email Addresses?
Our counselors are:
+ Vida Shajie: firstname.lastname@example.org
+ Clyde Phillips: email@example.com
+ Julie Tran: firstname.lastname@example.org
+ Michelle Ngo: email@example.com
+ Heather Codding: firstname.lastname@example.org
+ Chris Kulik: email@example.com
+ Melissa Rosado: firstname.lastname@example.org
Can I Also See The 3rd
Yes, you are free to see any counselor, but you are required
to complete three EOPS counseling appointments each semester.
Are There Walk-in Hours?
No, due to limited funding, there are no longer walk-in
hours for EOPS students.
How Do I Contact
a Counselor If I Don’t Have An Appointment and It’s An Emergency?
Please come to the EOPS office and let us know about your
Will You Assign an EOPS
Counselor to Each Student, or Do I Have a Choice to Request Any Counselor?
No, students are not assigned to EOPS counselors. You are
free to see any counselor you want.
How Do I Know I Have The Book Money?
You will receive an email/Canvas notification from us letting you know that your name has been added to the book list at the OCC bookstore. In order to purchase your books, you need to have a current class schedule and your student ID card with you.
Can I Use The Book Money to Buy Other Supplies?
No, you cannot. The book service is only for purchasing/renting new or used textbooks.
Can I Get The Book Money in Cash to Purchase Books on Amazon, Craigslist, etc.?
No, you cannot. Our book service is only for books at the OCC bookstore.
Can I Use The Book Money to Purchase a Book for a Class at Golden West College or Coastline?
If the class is not offered at OCC you need to get permission for an EOPS Counselor, be in at least 75% of your classes at OCC, turn in cost of books and a class schedule.
Can I Get Reimbursed for My Books If I Bought Them Already? Where and When?
Sometimes, you can if you are new to the EOPS Program. Please keep your receipt and contact the EOPS office as soon as you are eligible for books.
Academic Progress Report (APR)
When Will The APR Be
Emailed to Me?
In October for fall semester and in March for spring
semester. Please check your email.
Where Can I Get a Copy of the
Academic Progress Report (APR)?
We send you a copy through your OCC Gmail account and you can always stop in the EOPS office and pick one up.
When Is The Academic Progress Report
Every Fall and Spring on a Friday at 2pm in the 8th week of class (dates vary every semester). Please check Canvas/OCCgmail or the EOPS website for
I Have An Online Class.
How Do I Get The Instructor to Complete The Academic Progress Report (APR)?
If you have the grade posted on Canvas, you can print that out and attach it to your APR form.
If your instructor does not post their grades on the
Canvas you can email your instructor and ask for your current grade. If
the instructor emails you the grade, you can print that email and attach it to
your APR and write in please see attached.
Have a Class That Has a Lecture and a Lab with Different Professors. Who Should
I Get The Signature and Grade?
You are required to get signatures and grades from both lecture and
lab instructors in different sections of the APR.
When Can I Make a Counseling Appointment?
New appointments become available every Monday starting at 8:30am for the next 2 weeks. Please call 714-432-5817 to schedule appointment.
What Are EOPS Group Appointments?
You can attend one group appointment per semester to replace one out of three counseling appointments per semester (if available).
When Do The Counseling Appointments Start Counting for The Required Contacts?
Normally two weeks before the semester starts. Check with the EOPS staff for the starting date.
When Is The Deadline for My First Appointment?
It varies each semester.
When Do I Have to Have My Last Appointment?
It varies every semester. Usually, you have time until the last Friday of each semester to complete your required appointments.
Does EOPS Pay for Parking
Yes, please ask how.
How Can I Get My
CSU/UC/Private Application Fees Waived?
As you complete your application(s) to transfer, please
remember to fill out the page asking about your income. Most EOPS students will
qualify for an automatic fee waiver. If for some reasons you do not
qualify, please fill out the Request for Application Fee Waiver Form located on
the CSU & UC application website and write in “I am an EOPS student at
OCC.” Ask the EOPS office for Letter of certification and submit that with the
hard copy of the fee waiver application.
When I Graduate, How Do I Get My
Cap and Gown?
During your last semester, remember to fill out the EOPS Exit
Form with us and submit a Petition for Graduation to Admissions & Records
during the graduation petitioning period. After receiving your graduation
packet from the Graduation office, bring your Cap and Gown ticket to the EOPS
office to receive a fee waiver for the cap and gown at the OCC Bookstore.
Does EOPS Pay for The Honor Society’s
Yes*, EOPS will pay for your honor society
membership dues to join. However, we do not cover any regalia. You may fill out
the specific honor society application and check the box you are an EOPS student, and turn it into the Garrison Honors Office. EOPS will review
your file to make sure you are in compliance by keeping up with program
requirements (Appointments, GPA, etc.). If you are, EOPS can cover fees and the Honors office will contact you
with further details about your membership.
*This service offered is based on State funding and
availability. This service is not guaranteed.
What Are The Requirements for Receiving a Bus Pass?
a. Must be an EOPS student
b. Currently enrolled in 12 units, unless you are a DSPS student
c. Don’t have an OCC parking permit under your name
Note: Students who drive a car are not eligible to receive bus passes.
What Does CARE Stand For?
CARE stands for Cooperative Agencies and Resources for Education.
What does CARE do?
How and when can I get into the CARE program?
CARE is administered by the EOPS Program and serves the
unique needs of single parents who are designated as head of household. At the
time students are accepted into CARE they must have, at least one child, be a
full time student, and be a current recipient of CalWORKs/TANF/AFDC (or their
child(ren) can be a recipient of CalWORKs/TANF/AFDC). All CARE students must be
accepted into the EOPS Program and meet all the EOPS eligibility requirements. Application
period is open year round for CARE/DSPS/CalWORKs and Foster Youth students.
How Can I Get a Meal or Gas
If you are accepted into the CARE program, you will be
notified in person or through email how to get a meal or gas card. Both Meal
and Gas cards are evenly distributed to CARE students based on their continued
eligibility and funding available from the state.
Where Is The CARE Program
The CARE program is located in Watson Hall, fourth floor,
For more information, please call 714-432-5173 or visit our
website at www.orangecoastcollege.edu/student_services/eops
How Can I Get into The
EOPS Honors Club?
If you are an EOPS student and have a GPA of 3.5 or higher,
please contact Vida Shajie, EOPS Counselor and Club Advisor, at (714) 432-5638.
How Can I Get into CARE Club?
You must be a CARE student or previous CARE student.
I'm Not Getting Any MyOCC Gmail
Updates from EOPS, What Can I Do to Fix It?
Please visit the EOPS office to verify your MyOCC Gmail
What is UMOJA?
UMOJA is a program utilizing promising practices dedicated
to enhancing the cultural and educational experience of African Americans and
other students to promote student success for all students. With the help of
educators committed to academic success UMOJA with an ethic of love, seeks to
intentionally and deliberately educate the whole student - body, mind and