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REFUND PROCESS

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Want to learn more?  Check out the BankMobile Disbursements.


How It Works Page​



  • You will be sent a refund selection kit in a green envelope.  For this reason, it is important to keep your address up to date on MyOCC.


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  • To Select a Refund Option:
    • Log in to mycoast.cccd.edu
    • Onced logged in, click on the Bankmobile link
    • You will be directed to the BankMobile RefundSelection.com website where you will select your refund. 


  • An e-mail notification will be sent to you from BankMobile once your refund is processed and disbursed to you.  You can also check the status of your refund online or sign up to receive mobile alerts.
  • BankMobile offers fee-free access to over 55,000 Allpoint ATMs.  Visit www.allpointnetwork.com to find the nearest free withdrawl ATM.  Review Guide to Services and Fees.
  • If you choose to open an account with BankMobile, they are required to properly identify each of its account holders due to federal regulations.  You may be required to submit proof of identity to meet the requirements of the Customer Identification Program (CIP).
  • For assistance with BankMobile, all the Customer Care Line: 1-877-327-9515.
  • For further information, please contact the Financial Aid office at (714)432-5508 or e-mail us at occfinaid@occ.cccd.edu, join the QLess line to come in person or watch the video below.