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Frequently Asked Questions

Frequently Asked Questions (FAQ)

Teache with Student in WheelchairQUESTION 1
HOW DO I QUALIFY FOR THE DISABLED STUDENTS’ CENTER PROGRAM? 


ANSWER 1 
Fill out an application in our office. If you do not bring enough updated information, reports, etc. to verify your disability, we will send for medical records from an appropriate medical professional. Records must include functional limitations and recommended accommodations.
If you believe you might qualify, visit the Disabled Students' Center located in the Special Services Building and we will be happy to assist you. 

QUESTION 2
DOES THE DISABLED STUDENTS’ CENTER TEST OR DIAGNOSE DISABILITIES?


ANSWER 2
No. It is the student’s responsibility to provide medical verification of their disability. If you have a learning disability, please contact the Learning Center at 714/432-5535.

QUESTION 3
WHAT ARE SOME OF THE SUPPORT SERVICES AVAILABLE IF I QUALIFY FOR THE DISABILITY STUDENTS’ CENTER?

ANSWER 3
Services are offered according to your specific disability needs. Some of the support services may include:

  1. Adapted physical education program
  2. Adjustable desks
  3. Books on tape
  4. Cassette tape recorders
  5. Closed-captioning facilitation for video resources
  6. Computer support services – HIGH TECH CENTER
  7. Conversion of printed material to Braille, large print, electronic text or audio tape
  8. Counseling (i.e., academic, career, peer, personal)
  9. Disabled awareness activities
  10. Disabled students’ club (Campus Colleagues)
  11. Interpreters for the deaf
  12. Large print copier and typewriter
  13. Liaison with community agencies (i.e. Department of Rehabilitation)
  14. Modified computer equipment
  15. Newsletter for disabled students
  16. Note taking assistance
  17. Orientation
  18. Print magnifying machine (CCTV)
  19. Readers for the visually impaired
  20. Referrals
  21. Registration assistance (priority registration)
  22. TDD (telephone device for deaf/hard of hearing)
  23. Test taking assistance/proctoring
  24. Tutorial assistance
  25. Workshops (e.g., study skills, transfer)

QUESTION 4
DOES ANYONE ELSE HAVE TO KNOW THAT I HAVE A SPECIFIC DISABILITY?

ANSWER 4
No.  Privacy laws prohibit us from sharing information about your disability without your permission. You, however, must disclose to us information about your disability if you want to receive appropriate accommodations. Once we receive verifying documentation about your disability, we will keep it in your confidential Disabled Students' Center file, separate from other college records. Disability accommodation recommendations may be given to a faculty member or college administrator only when there is a legitimate educational need to know. The only exception to this would be in situations when our files might be subpoenaed in legal proceedings, which is an extremely rare occurrence.

QUESTION 5
ARE THERE TELECOMMUNICATION DEVICE FOR THE DEAF (TDD) LOCATED ON CAMPUS?

ANSWER 5
Yes, there are three public telecommunication devices for the deaf (TDD) located on campus. A TDD is located in the Student Health Center near the Adapted PE office. Another TDD is in the Administration building. A third TDD is located in the first floor of the Chemistry building.

Students registered in the Disabled Students' Center may use the TDD located in the Disabled Students' Center office. The telephone number is 714/432-5604.

QUESTION 6
CAN YOU HELP ME FIND CAMPUS LOCATIONS?

ANSWER 6
Our office will be glad to provide you a map of the campus and offer direction. Our DSC counselor may assist you in arranging a college tour. If you have a mobility or visual disability, we can provide campus orientation to point out accessible pathways, restrooms, etc. It is the student’s responsibility to become familiar with the campus before classes begin each semester and to provide any personal attendant and/or assistant needed.

QUESTION 7 
IF I HAVE A PROBLEM WITH AN INSTRUCTOR OR STAFF MEMBER CAN SPECIAL SERVICES HELP?

ANSWER 7
Special Services will assist you if you have a dispute with an instructor or staff member over a classroom accommodation that has been approved by the DSC. If your concern is related to another issue including assignments, tests, deadlines or content of the class, you need to discuss your concerns with the instructor and/or staff member.

QUESTION 8
CAN I GET HELP IN SPECIAL SERVICES IF I HAVE A PROBLEM WITH MY CAR SUCH AS KEYS LEFT IN THE CAR, INABILITY TO START MY CAR, OR IF I AM TEMPORARILY UNABLE TO WALK BETWEEN CLASS BUILDINGS, ETC.?

ANSWER 8
Special Services will refer you to the Campus Public Safety office @ 714/432-5017 to get the help you need.

QUESTION 9
WHAT ARE MY OPTIONS IF I CANNOT PAY FOR MY OWN SCHOOL FEES?

ANSWER 9
Special Services will refer you to the Department of Rehabilitation and/or campus departments (i.e.Financial Aid) set up for granting financial aid for students. The Financial Aid office is located near the Lewis building on campus.

Please check the Financial Aid office early each semester for specific guidelines and deadlines.

QUESTION 10
I AM A STUDENT WITH THE DSC, DO I HAVE PRIORITY REGISTRATION?

ANSWER 10
Yes, if you have completed an application at the DSC, and have provided appropriate medical verification of your disability, you are entitled to priority registration. You will receive an appointment in the mail to register in person at the DSC.

QUESTION 11
IF I MISSED MY PRIORITY REGISTRATION APPOINTMENT IN THE DSC CAN I STILL REGISTER FOR CLASSES THROUGH THE DSC?

ANSWER 11

Yes.  The Disabled Students' Center offers continuous registration assistance throughout the semester. Please call the DSC for hours of registration. 714/432-5807.

QUESTION 12
I AM A STUDENT WITH THE DISABLED STUDENTS’ CENTER.  I TRIED TO REGISTER FOR CLASSES AND WAS INFORMED THAT THERE WAS A HOLD ON MY RECORDS WHICH WOULD NOT ALLOW ME TO REGISTER FOR CLASSES.  WHAT DO I DO?

ANSWER 12

The Disabled Students’ Center can check your college records and make recommendations.  Have you returned all equipment loaned from the DSC?  Do you have outstanding balances on your school account?  Do you need to complete matriculation/ basic skills testing?
If you are a client of the Department of Rehabilitation (D.O.R.), please contact the Disabled Students’ center for further information. 

QUESTION 13
I TRIED TO REGISTER FOR CLASSES MYSELF OVER THE TELEPHONE, BUT I MUST BE DOING SOMETHING WRONG BECAUSE IT DIDN’T WORK, WHAT SHOULD I DO?

ANSWER 13
If you are a DSC student, our office offers in-person registration assistance in our office. We do not conduct telephone registration at the DSC, but our staff would be happy to answer your questions concerning the touch tone registration process..

QUESTION 14
I AM FAILING SOME OF MY CLASSES AND WISH TO DROP THESE CLASSES.  CAN I DO THAT?

ANSWER 14

Yes, although you must drop the class/classes by a certain date each semester.  Dates to remember can change each semester and are located in the current class schedule. If a course is not dropped by the deadline you may receive a failing grade.  You should also make an appointment with a counselor to discuss your educational contract/plan. 

QUESTION 15
I FEEL SICK.  IS THERE SOMEPLACE I CAN GET SOME HELP OR LIE DOWN FOR A WHILE?

ANSWER 15

Yes.  In the Student Health Center. A nurse, nurse practitioner and/or physician can assist you.

QUESTION 16
I HAVE A PHYSICAL DISABILITY AND AM NOT ABLE TO DRIVE A CAR.  HOWEVER, I CANNOT WALK THE DISTANCE FROM MOST OF THE PARKING LOTS.  IS THERE A WAY I CAN PARK CLOSER TO MY CLASSES?

ANSWER 16 
Yes. If you a have a California handicapped placard form the DMV you can park anywhere on campus with the exception of grid areas. The purchase of an OCC Parking Permit is not required if you have a valid California handicapped placard from the DMV. The placard must be properly displayed anytime you are parked on campus. For further information on obtaining a DMV placard, contact your local DMV office.

If you do not have a California handicapped placard, you may obtain a temporary handicapped permit at the Student Health Center for a limited period of time by submitting a physician’s statement indicating the probable length of time of your disability.

QUESTION 17
I AM A SPECIAL SERVICES STUDENT AND USING MY LEGAL ACCOMMODATIONS.  HOWEVER, I AM STILL NOT BEING SUCCESSFUL ACADEMICALLY AND DON'T KNOW WHAT TO DO.  CAN YOU HELP ME?

ANSWER 17
Yes. You should make an appointment with our counselor to analyze your educational needs and disability-related accommodations.  Our goal is to help you succeed at Orange Coast College.

QUESTION 18
I AM TRANSFERRING TO A NEW SCHOOL AND NEED TO HAVE MY OCC TRANSCRIPTS SENT THERE.  WHAT DO I NEED TO DO?

ANSWER 18
Admissions and Records (A&R) can help.  They will take the necessary information and forward your transcripts. You may also request your transcripts online at www.orangecoastcollege.com/admissions/ You may also request a personal copy for your records.  Please check with Admissions and Records, to determine the necessary procedures and/or fees required. 714/432-5072

QUESTION 19
I NEED TO SEE A COUNSELOR IMMEDIATELY.  WHAT DO I DO?

ANSWER 19
Special Services usually has a waiting list to see our DSC counselor. However, some walk-in times are available each week.  You may also make an appointment to see a general counselor in the Counseling office.  Please check with Counseling & Admissions by calling 714/432-5078.

If you have a crisis situation, please notify us immediately so that we may connect you with a crisis counselor as soon as possible.

QUESTION 20
HOW MUCH NOTICE DO I NEED TO GIVE MY INSTRUCTORS WHEN I NEED ACCOMMODATED TESTING OR OTHER ACCOMMODATIONS IN THE CLASSROOM?

ANSWER 20
It is the student's responsibility to give the instructor reasonable notice.  Reasonable notice usually is defined as a minimum of one week before any accommodation is needed. If you are requesting note taking or test taking assistance you must fill out a Student Request for Accommodation form in the DSC. A letter will then be sent to the instructor outlining the requested accommodation. (For further information, contact the DSC at 714/432-5807)