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Healthcare Basics for International Students

​The United States healthcare system offers some of the best medical treatment in the world. However, it is complex and can be overwhelming for international students to navigate. It may be very different from the healthcare system of their home country.

Your Insurance Plan

As an OCC international student, you are required to purchase an insurance plan offered through the Global Engagement Center. This plan is provided by JCB Insurance Solutions via Aetna. (If you need to renew your insurance, visit the Global Engagement Center or go to JCB Insurance Solutions' website to renew your policy.) After purchasing or renewing your plan, you will receive an email from JCB at the start of each semester notifying you to download your insurance ID card. You may also set up an account and access your ID card any time from Aetna Student Health. If you need to seek medical treatment before you receive notice that your ID card is active, please contact JCB at (714) 923-1325 to obtain your insurance ID number.

Using Your Insurance Plan

If you need medical care, the US healthcare system has various facilities and providers. The type of medical issue you are experiencing will determine where you need to go.

Click here to find an in-network provider.

  • If the issue you are having is MINOR (you are sick and think you need a prescription), visit the OCC Student Health Center. If you cannot visit the OCC Health Center first, seek medical care from an in-network doctor or urgent care.

  • If the issue you are having is SERIOUS and non-life threatening (you are sick or injured, i.e. broken bones, sprains, cuts that need stitches), visit an urgent care facility. 

  • If the issue you are having is LIFE-THREATENING (medical emergency, i.e. heart attack, stroke), call 911 or go to the nearest emergency room (ER). Do not visit an ER for a minor injury or illness. ERs are usually located at hospitals. It is much more expensive to receive care at an ER than through an other type of medical provider. 

For more Information

View this short video on an overview of the US health care system for international students. Closed captioning is available in various languages. 

If you have questions, please feel free to contact the OCC Health Center (medical questions) or the Global Engagement Center (insurance questions). If you are seriously injured or have a serious illness please get treatment then let a Global Engagement Center staff know so that we can assist you in letting your professors know & help coordinate any student support services.