FREE CAREER TRAINING
EARN A CERTIFICATE IN 6 WEEKS!*
Retail Salesperson is the occupation with the most openings in Orange County! This short-term training, comprised of two noncredit courses, will provide an introduction and exploration of entry-level jobs in the retail industry and prepare individuals for employment in this field.
SPRING 2021 SCHEDULE
Introducation to Customer Service
April 19 - May 5
9:00 - 11:10 AM
|Sibley Sabori||Online via Zoom**|
|May 11 - 27 |
|9:00 - 11:00 AM ||Sibley Sabori ||Online via Zoom**|
|COS A001N - Introduction to Customer Service||COS A002N - Customer Service & Retail Employment Opportunities|
- Customer service and workplace skills
- Basic retail vocabulary
- Different retail positions
- Employer expectations
- Learn where to search for retail jobs
- Prepare a job application
- Practice interviewing
- Learn about the new hire process
*Students who succesfully complete both classes will earn a Certificate of Completion.
**Note: Classes meet live online at the scheduled times. Students are expected to attend and participate in class during the times listed. Students need a computer, laptop or tablet to complete class requirements. Chromebooks are available to check-out from the Adult Education Office. Contact us for more information.
Instructor Sibley Sabori pictured with a student.
Adult Education Office
Phone: (714) 432-6897